Privacy Policy

Application: RTCC HR
Publisher: AMRC LM Sdn. Bhd. (Reg. No. 202401018124 / 1563973-U)
Effective Date: 22 May 2026
Last Updated: 22 May 2026

1. Introduction

AMRC LM Sdn. Bhd. ("we", "us", "our") operates the RTCC HR mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect personal data when employees use the App. We are committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable international data protection standards.

2. Who This App Is For

RTCC HR is a private employee-management application intended exclusively for authorised employees of RTCC and its affiliated companies under AMRC Group. The App is not intended for use by the general public and access requires valid employee credentials issued by your employer.

3. Information We Collect

3.1 Employee Profile Information

Collected during employee onboarding and managed by your HR department:

3.2 Location Data

The App requests fine and coarse location permissions to:

Location is captured only when you initiate an attendance action. The App does not track your location in the background.

3.3 Camera and Photos

The App requests camera permission to:

3.4 Device and Usage Data

4. How We Use Your Information

We use collected information solely for legitimate HR management purposes, including:

5. Data Storage and Security

5.1 Encryption

All personal data classified as Personally Identifiable Information (PII) is encrypted at rest using industry-standard AES-256 encryption before being stored in our database. Sensitive fields including NRIC, bank account numbers, statutory IDs, and family/dependent information are encrypted individually.

5.2 Access Control

Access to your data is restricted to authorised HR personnel and your direct line managers based on role-based permissions. All access is logged and auditable.

5.3 Data Transmission

All communication between the App and our servers occurs over HTTPS with TLS 1.2 or higher encryption.

5.4 Data Hosting

Employee data is hosted on secure servers located in Malaysia. We do not transfer your personal data outside Malaysia without explicit consent or legal basis.

6. Data Sharing

We do not sell, rent, or trade your personal data with third parties. Personal data may only be disclosed:

7. Data Retention

We retain employee personal data for the duration of your employment and for a period thereafter as required by Malaysian employment law, tax law, and statutory record-keeping obligations (typically 7 years). After this period, data is securely deleted or anonymised.

8. Your Rights

Under the PDPA 2010, you have the right to:

9. Children's Privacy

The App is intended for use by employees aged 18 years and above. We do not knowingly collect personal data from individuals under 18 years of age.

10. Push Notifications

The App uses Firebase Cloud Messaging (FCM) to deliver push notifications for approvals, leave updates, payroll notifications, and company announcements. You may disable notifications via your device settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated through the App or via email at least 14 days before taking effect. The "Last Updated" date at the top of this policy will reflect the most recent revision.

12. Contact Us

AMRC LM Sdn. Bhd.
NO 13, Lebuh Perusahaan Klebang 6A,
Kawasan Perindustrian IGB,
30020 Ipoh, Perak, Malaysia

Email: hq@amrclm.com
Phone: +60 5-311 3575
Data Protection Officer: hq@amrclm.com

© 2026 AMRC LM Sdn. Bhd. All rights reserved.